Our Terms And Conditions

Welcome to Lumicweb, a web design agency committed to providing our clients with top-quality design and development services. By accessing our website or using our services, you agree to be bound by the following terms and conditions.

Services: Lumicweb provides a range of web design and development services, including website design, website development, e-commerce solutions, and search engine optimization. Our services are customized to meet the specific needs and goals of each client.

Fees: Our fees are based on the scope and complexity of the project, as well as the resources required to complete it. A detailed quote will be provided to the client before work begins, and any changes to the scope of the project may result in an adjustment to the fee. Payment is due upon signing the contract, and a 50% deposit is required to begin work. The remaining balance is due upon completion of the project.

Be aware that the prices listed on our website are provided as starting points and may not reflect the final cost of your website. These prices are intended to serve as a baseline and are subject to adjustment based on your individual requirements and preferences. In order to provide you with an accurate estimate, we will create a tailored proposal that aligns with your specific needs and desires. The final cost of your website will be clearly outlined in the proposal, ensuring transparency and customization to deliver the website you envision. Please review our terms and conditions for further details regarding pricing and proposals.

Payment and transactions:

We are dedicated to providing our clients with top-quality web design services. In order to ensure a smooth and efficient process, we have established the following payment policy:

• 1. Payment terms: Payment is due upon signing the contract. This includes a 50% deposit, which will be applied towards the total cost of the project. The remaining balance will be due upon completion of the project.

1. 1. Acceptable forms of payment: We accept Visa, Mastercard, American Express, and Discover credit and debit cards, as well as PayPal and electronic bank transfers. If you prefer to pay by check, please contact us to make arrangements.

1. 1. Late payment fees: If payment is not received within seven days of signing the contract, a late fee of 5% of the total contract price will be applied. If payment is not received within 14 days of the due date, the project may be placed on hold until payment is received.

1. 1. Payment schedule: If the project requires multiple payments, a payment schedule will be agreed upon and included in the contract. This schedule will outline the dates and amounts of each payment, as well as any applicable late fees. Any deviation from the agreed-upon payment schedule may result in a delay in the project timeline.

1. 1. Refunds: Once payment has been received, we do not offer refunds. If you are unhappy with the services provided, we will work with you to resolve any issues to your satisfaction. This may include making changes to the design or functionality of the website or providing additional training or support.

We understand that every project is unique, and we are committed to working with our clients to find the payment solution that best fits their needs. If you have any questions about our payment policy, or if you would like to discuss alternative payment options, please don’t hesitate to contact us.

Pricing:

Our pricing structure serves as a starting point and is subject to adjustment based on your individual project requirements and desired features.
Please note that the prices displayed on our website are for standard website design and development services and may not represent the final cost of your project.
Any additional functionalities, customizations, or specific requests made by the client may incur additional charges.
All prices are stated in [currency] and do not include applicable taxes or fees, unless otherwise specified.

Proposals:

We understand the importance of providing an accurate estimate, tailored to your project’s unique needs and preferences.
Our comprehensive proposals outline the scope of work, project deliverables, estimated timelines, and the final cost associated with your project.
Any modifications or changes requested by the client after the proposal has been agreed upon may impact the cost and timeline.
The validity of our proposals extends for a specified period from the date of issuance, ensuring transparency and flexibility.

Termination:

Either party may terminate the contract at any time with written notice. If the client terminates the contract before the completion of the project, the client will be responsible for payment of all work completed up to that point, as well as any expenses incurred. If Lumicweb terminates the contract, the client will be refunded any unearned fees.

Intellectual property:

All work produced by Lumicweb, including design files, source code, and content, is the property of Lumicweb until full payment has been received. Once payment has been received in full, the client will receive a license to use the work as intended. Lumicweb retains the right to display the work in our portfolio and for marketing purposes.

Warranty and liability:

Lumicweb warrants that all work will be performed to the best of our abilities and in accordance with industry standards. However, we cannot guarantee that the website or other work produced will be free from errors or defects. Lumicweb will not be liable for any damages resulting from the use of the website or other work produced, including lost profits or indirect, incidental, or consequential damages.

Confidentiality:

Both parties agree to maintain the confidentiality of any sensitive information exchanged during the project and not disclose it to third parties without prior written consent.

 

Changes to these terms and conditions:

Lumicweb reserves the right to change these terms and conditions at any time. Any changes will be posted on this page and will become effective upon posting.

Thank you for choosing Lumicweb for your web design needs. If you have any questions about these terms and conditions, or if you would like to discuss your project in more detail, please don’t hesitate to contact us.

expectations for clients during and after a web design project:

 

• 1. Provide clear and detailed project requirements: It is important for clients to provide clear and detailed requirements for their projects in order to ensure that the final product meets their needs and expectations. This can include information about the target audience, the overall goals and objectives of the website, and any specific functionality or features that are required.

1. 1. Communicate regularly: Good communication is key to the success of any project. We encourage our clients to stay in touch with us throughout the project, whether through email, phone, or online meetings. This will help us stay on track and ensure that we are meeting the client’s needs and expectations.

1. 1. Provide timely feedback: We will be seeking feedback from clients at various stages of the project in order to ensure that the final product meets their needs. It is important for clients to provide timely and constructive feedback so that we can make any necessary changes in a timely manner.

1. 1. Provide necessary content and assets: In order to complete the project, we will need clients to provide any necessary content and assets (such as images, logos, and other media) in a timely manner. We will work with clients to determine the specific requirements for each project.

1. 1. Follow the agreed-upon payment schedule: In order to ensure that the project stays on track, it is important for clients to follow the agreed-upon payment schedule. This will help us allocate resources and prioritize tasks accordingly.

1. 1. Maintain the website: Once the project is complete, it is important for clients to maintain the website in order to keep it up-to-date and secure. This may include regular updates to the content, as well as keeping the website software and plugins up-to-date.

 

1. 1. Abide by the terms and conditions: By accessing our website and using our services, clients agree to be bound by our terms and conditions, which include our payment policy and privacy policy. It is important for clients to familiarize themselves with these policies and to adhere to them throughout the project.

1. 1. Respect the intellectual property rights of others: Lumicweb respects the intellectual property rights of others and expects our clients to do the same. This includes obtaining necessary permissions for any content or assets that are used on the website and ensuring that the website does not infringe on the intellectual property rights of others.

1. 1. Maintain the security of the website: It is important for clients to take steps to secure their website and protect it from potential threats, such as hackers or malware. This may include installing security plugins, regularly updating the website software and plugins, and implementing strong passwords.

1. 1. Contact us with any issues or concerns: If clients have any issues or concerns with their website or the services provided by Lumicweb, we encourage them to contact us as soon as possible at info@lumicweb.com We are always happy to help resolve any issues and ensure that our clients are satisfied with their experience.

Disclaimer:

The information contained on the Lumicweb website is for general information purposes only. Lumicweb makes no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will Lumicweb be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website, you are able to link to other websites that are not under the control of Lumicweb. We have no control over the nature, content, and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, Lumicweb takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

By accessing the Lumicweb website and using our services, you agree to indemnify and hold Lumicweb and its affiliates, officers, agents, and employees harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your use of the website or services, your violation of these terms and conditions, or your violation of any rights of another.

These terms and conditions, along with our payment policy and privacy policy, constitute the entire agreement between you and Lumicweb with respect to the use of our website and services. If any provision of these terms and conditions is found to be invalid or unenforceable, that provision will be enforced to the maximum extent possible, and the remaining provisions will remain in full force and effect.

The images and graphics used on our website or in any concept designs are for illustrative purposes only and are not owned by us. We do not have any rights to these assets and they are used solely to help visualize the proposed design. Any actual use of these assets in the final product will require the appropriate permissions and licenses. We are not responsible for any unauthorized use of these assets, and we encourage our clients to obtain the necessary permissions and licenses before using any images or graphics in their final product.

We kindly request that you review these terms and conditions thoroughly before proceeding with our web design services. By engaging our services, you signify your understanding and acceptance of these unique terms and conditions in their entirety.